Change physical packaging ↗
Open boxes or create packs while preserving the total number of items.
Help center / Operations
A useful answer. Then back to the store.
Find instructions for items, packages, supplier pricing, locations, and physical stock.
Local review includes draft articles from the help content repo. They have not been approved for publication.
16 articles
Create an inventory item ↗
Add an item identity, supplier, product details and sellable package forms.
Edit an inventory item ↗
Open a read-only item view and edit one section at a time.
How prices are calculated ↗
Understand source cost, excise inclusion, retail markup, discounts and sales tax.
Manage location details ↗
View and edit a location name, address and settings.
Manage packages SKUs and barcodes ↗
Create physical sellable forms with separate counts, identifiers and discounts.
Receive stock from a supplier ↗
Record incoming physical packages, source cost and the choice of selling profile.
Reconcile a package shortage after a sale ↗
Confirm whether a larger package was opened without changing the completed sale.
Review Operations contributions ↗
Optional, after-the-fact stewardship of shared brands, product lines and items.
Review packaging change history ↗
See who opened or repacked stock and compare counts before and after.
Set the location sales tax ↗
Configure the percentage added after discounts at checkout.
Set up your store in Operations ↗
Create your organization, configure a location and prepare your first inventory item.
Troubleshoot inventory and pricing ↗
Resolve common setup, save, pricing and packaging problems.
Understand cascading pricing rules ↗
Set shared Brand and Product line defaults while preserving Item overrides.
Understand staff access and offline use ↗
Know who can manage inventory, change packaging and work from a back-room computer.
Use supplier profiles ↗
Choose suppliers, copy independent pricing profiles and switch an item selling profile.